About Us

At Accredited Restorations & Cleaning, we’re committed to doing things differently and are personally invested in each job to deliver excellence, every time. 

After realising there wasn’t a satisfactory service for the local community, our founders, Roland and Caroline Loumeau, combined their 25 years of industry experience to establish Accredited Restorations & Cleaning in 2013, becoming the first full-service commercial cleaning and damage restorations company in Port Macquarie.

  • 5 star rating
    The level of professionalism and communication was above and beyond. They did what they said they would do, showed up when they said they would and did whatever they could to help. 
    Anonymous Online Review
  • 5 star rating
    Thanks for a great job guys. Very reliable, friendly service. Highly recommend you to all. Not only did you clean our carpet you gave us some useful and honest information about our tiles and rugs.
    Maria Word of Mouth Review
  • 5 star rating
    I could not be more happy with the service and professional customer service I received. With only a day notice they were able to fit me in and return my calls very promptly. Thanks again, Roland, great job.
    Sharleen Smith Google Review
  • 5 star rating
    These guys really know their stuff! Thanks to Roland and Caroline for doing such an amazing job. I wouldn’t use anyone else in Port Macquarie.
    Greg Franzsen Google Review
  • 5 star rating
    I would highly recommend Roland & Caroline at Accredited Restorations & Cleaning. I have used them at least 5 times now. They are punctual, extremely professional and the work they do is of the very highest quality.
    Tom Sumsky Google Review
  • 5 star rating
    I would like to thank both Roland and his wonderful wife Caroline for their prompt and reliable service. They go above and beyond to insure you get the best results possible. I will most definitely use and highly recommend their business again. Sincerely grateful. Thank you
    Ray Long Facebook Recommendation

Since our inception, our team and reputation has grown, and we now service the entire Mid North Coast with the same industry leading expertise and dedication to our customers. Renowned for our genuine passion in everything we do, we are aware of the ever-changing needs of our customers and are dedicated to providing safer, healthier solutions that truly make a difference.

From the first moment you contact us to the moment that we leave, we are passionate about exceeding our customers’ expectations with a highly-personal approach to everything we do. This customer-first approach sets us apart from other providers and we are proud that the majority of our business comes from referrals.

Excellence, every time

Our highly skilled, accredited technicians use state-of-the-art equipment and techniques to exceed your expectations.

24/7 emergency service

Our certified restoration team is here to help 24/7 and will guide you through the process to restore your property to it’s pre-event condition.


Highly-trained and experienced in all environments to deliver tailored results for commercial, insurance and government work.

Our Approach

While other cleaning and restoration companies are focused on getting the job done as quickly as possible, we take the time to listen to your concerns and assess every unique requirement, accounting for every minor detail, to plan the most effective and efficient approach. We then use state-of-the-art equipment and innovative methods to ensure the best results, no matter how big or small the job. 

As a family-owned business, we are mindful that servicing our customer’s property or business requires a lot of trust, which is why we strive to provide a friendly, safe solution for everyone. Our fully-licensed team always follows the highest level of OH&S guidelines to ensure the safety and healthiest solution that achieves the best possible results for our customers.

Damage Restoration

Innovative damage restoration solutions to bring your property, office or site back to life.

Specialty Cleaning

Advanced cleaning systems and expertise to remove the toughest odours and stains.

Commercial Cleaning

Trusted cleaning and damage restorations for all commercial property types.

Service You Can Rely On

We look forward to delivering the best possible results for your property or business.